SOC2 certification can include up to five Trust Service Principles:

A Comparison between Linear and Nonlinear Models

Data security is a phrase that seems to be on everyone’s lips these days, with a news report about the most recent breach of customers’ personal information seeming to pop up almost every week.  In the marketing research industry, where companies handle the personally identifiable information for thousands, if not millions of consumers, data security must be an absolute priority.

For the past twenty years, DDG has been collecting data for a massive, multi-utility customer satisfaction study.  Because many of these utilities service residential customers in geographies that are heavily rural, where Internet access is not a guarantee, this study has heretofore been conducted using a telephone data collection methodology.  However, as TCPA restrictions on the use of predictive dialers, decreasing penetration of land lines, and flagging telephone response rates have made meeting monthly targets more and more challenging, DDG undertook a significant redesign of the study to allow for multimode data collection.  For the first time, online interviews would supplant some of the telephone interviews.

A Comparison between Linear and Nonlinear Models

I am back from Rise’s 12th Annual Medicare conference, and thought I would share to my experiences with those who did not attend.