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Processing Integrity and SOC 2 certification

SOC2 certification can include up to five Trust Service Principles:

  1. Security
  2. Availability
  3. Processing Integrity
  4. Confidentiality
  5. Privacy

Any company wishing to become SOC2 certified must decide which of these Trust Service Principles they are going to focus on for the purposes of their audit and ongoing controls.

Security is the only one that is required for all SOC2 certifications, and the others are selected according to your company’s specific focus. 

For datadecisions Group, it was a no-brainer to include Processing Integrity as one of our core Principles.  Processing Integrity provides assurance that everything in the audited system (in this case, the work your company does for clients) is complete, valid, accurate, timely, and authorized according to the objectives of that specific project. The most perfectly designed research program will still fail if it is not properly executed.  This means establishing clear protocols for verifying inputs and outputs from each department, adherence to a predefined schedule, and rigorous quality control processes for all deliverables.

Critical components of Processing Integrity include:

  1. A comprehensive work flow management system that is customizable to the specific steps associated with a given project, with timelines and assignments of responsibility by department and task owner.
  2. A quality control process that ensures that deliverables adhere to project specifications and have been checked for accuracy

These standardized processes ensure that data processing for analytical projects are delivered on-time, with accuracy, and providing the insights that were promised in the initial proposal.

We want to be an organization our customers can trust, and this certification - at least to us - is among the most basic essentials any serious data organization should have. Data is precious, and having both accurate and secure systems in place is absolutely critical for both the short and long-term viability of an organization with a focus on delivering insight from data. While processing integrity is the focus, it's not at the exclusion of the other principles on the list.