Brittany Jones manages telephone projects and quality control at datadecisions Group.
The Telephone Consumer Protection Act of 1991 was designed to protect consumers against unwanted telemarketing calls. It imposes a variety of restrictions on the hours telemarketers are allowed to dial, and requires that solicitors adhere to federal do-not-call legislation as well as maintaining DNC lists of their own. These limitations do not impact market research companies because the intention of our telephone calls is not a solicitation. High quality call centers already limit the hours they make calls to consumers, and honor every do not call request they receive.
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Suite 520
Chapel Hill, NC 27516
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